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Operations Executive For Part Time Job- Hyderabad



Uber’s driver-partners are our most important customers, and we’re building a best-in-class customer service experience for them. Greenlight Locations (GLs) help new partners get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver community.

We are looking to build a team of rock stars to provide quality support in our Greenlight locations in Delhi NCR. We need people with strong communication and problem-solving skills, who don’t shy away from in-person interactions.

JOB POSITION:   Operations Executive (Part Time)

Type Of Job : Part Time(11AM To 3PM)

Project Name:- Greenlight Expert

What You'll Do:-

  1. Deliver 5-star, in-person support to our driver-partners
  2. Walk driver-partners through the onboarding process and all of the tools they need to be successful on the Uber platform
  3. Deliver info sessions to group of new drivers to set them ready to drive and to properly use the app
  4. Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment)
  5. Help brand the Uber name and get driver-partners excited to be on the road
  6. Stay on top of new Uber policies, procedures, and programs that affect driver-partners
  7. Contribute with valuable insights from the business to improve the driver experience through the Operations Team

What You'll Need:-

  1. Ability to quickly adapt to new technology
  2. Communication skills, with the ability to interact and connect with many types of personalities
  3. Enthusiasm about selling our product to potential driver-partners
  4. Passion for empowering others
  5. Ability to quickly and efficiently problem solve and troubleshoot - if you don't know the answer, you know where to look and who to ask
  6. Ability to identify pain points and propose solutions
  7. Self-motivation
  8. Even-tempered
  9. To be a team player
  10. Negotiation skills
  11. To be tech savvy
  12. Languages - Hindi and Telugu (Fluent)

 

Work Days /Timings: - Monday – Saturday(11 AM To 3 PM)

Salary - 9000 INR (Fixed) + 2000 INR (Variable - based on performance)

Location:-Hyderabad



Skills Required

  • Posted by: HR
  • Company : Uber Technologies Inc
  • Location: Hyderabad,  (Telangana)
  • Job based in:
    Operations/Customer Service
  • Job type: Part Time
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