GharSENaukri

CAREER SERVICES HELP YOU GROW

Regional Language Customer Care Specialist-Work From Home- Delhi



About Original4Sure

Original4Sure is India’s Pioneer Brand Protection & Track and Trace Company. A VC funded Technology Start-up empowering brands like ITC, PepsiCo, DCM Shriram, Campus Shoes with Downstream Supply Chain Visibility. Original4Sure helps companies with Smart & Secure Unique ID (UID) based solutions, for end-to-end product traceability and engaging with their consumers and retailers. Over past 3 years, we’ve been able to achieve:
* Assure more than 20% revenues for companies, earlier lost due to Counterfeiting
* Build direct engagement channel with millions of consumers
* Gain 2X Visibility into Secondary and Tertiary Sales

Qualifications

  1. Graduate (Any Degree)

  2. Preferably with +3 years of work experience in customer service role

  3. Understanding of call centre industry

  4. Work experience in IT company is an advantage

  5. Good listening skills with excellent communication skills (Verbal and Written)

  6. Language: Must have: Telegu, English Hindi. Good to have: Kannada, Tamil

  7. 8 hours shift

  8. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity

Job Role-

  1. Candidate should be able to solve consumer issues

  2. Explain the consumers about the various schemes running on client end

  3. To make outbound calls for customers who we identify as customers facing queries and process the queries and request to customer’s satisfaction.

  4. Complete the logs specified by the process (End-of-day target)

  5. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

  6. Document & add new issues/solutions to Knowledge Management Repository

 

Salary : 10K-15K per month

Work Location: Delhi



Skills Required

  • Posted by: Hr Manager
  • Company : Original4Sure
  • Location: Delhi,  (Delhi-NCR)
  • Job based in:
    Operations/Customer Service
  • Job type: Work From Home
Apply Without Registration



Talk to employer

Similar Jobs


Full Time OPERATIONS (KAM) In ...

About Original4SureOriginal4Sure is India’s Pioneer Brand Protection & Track and Trace Company. A VC fund


Work From Home Female Telecal...

About Original4SureOriginal4Sure is India’s Pioneer Brand Protection & Track and Trace Company. A VC fund


Procurement Operations Execut...

About Original4SureOriginal4Sure is India’s Pioneer Brand Protection & Track and Trace Company. A VC fund


Customer Service Associate-Noi...

About Original4SureOriginal4Sure is India’s Pioneer Brand Protection & Track and Trace Company. A VC fund