1. Establishing contacts with clients via telephone calls
2. Understanding and evaluating customer needs
3. Presenting the product or service favorably and in a structured professional way
4. Maintaining and developing long term relationships with clients
5. Maintaining quality service by establishing and enforcing organizational standards
6. Collaborating with the team to achieve better results
7. Creating a goal-oriented profile
8. Working on business development through acquisition and retention of clients
9. Handling back office sales (no field work)